HOW IT WORKS
Our reviews strategy is built on a full featured email marketing platform, known as the Outflow App. This platform allows us to not only send out emails requesting reviews, but to then automate the follow ups to these requests. We have incorporated the best practices of some our much larger competitors to make the program as effective as possible, and it is. We have success rates as high as 50%, which in 7 years and hundreds of clients, that is the best I have seen by far, and clients who really service their customers can get the recognition they need to be successful.
REVIEWS COLLECTION / REPUTATION MANAGEMENT
- We give you a form to enter clients into, and if you have an existing list of client from who you need to request reviews, we can import this for you during the set up process.
- As clients are entered, they go right into the first email, requesting they do a review on Google, Yelp or BBB. Day 11 or so they get a carefully crafted and tested follow up, and day 29 they get a request to do a review on the next media, day 42 a follow up, and so forth for a cycle after the service has been delivered to the client.
- The service costs $200 the first month to set up, and $100 a month thereafter to maintain.
WE GET TO KNOW YOUR BUSINESS
We know your business is unique, so our marketing managers work individually with you to determine the best course of action for your company. Finding the right communication program will help you tap the right market & generate the best leads. We tailor a marketing program to fit your industry, geographic target, and company vision.
PROTECTING FROM BAD REVIEWS
If you do enough business, over time, it is likely that you will end up with a negative review, justly or unjustly. There are many ways to handle the issue, and try to resolve the complaints of the bad reviewer or dispute, we can coach you through that process so you come out a winner.
At the end of the day, the only real protection is an abundance of positive reviews, which is the main thrust of our program.
REVIEWS FOR SUCCESS
First impressions are important. Company reviews have an incredible effect on how potential customers view your business. With organic, quality reviews from your clients, your company can have a higher client retention rate, higher website traffic, and an improved brand reputation. Let us handle it for you. We work with your system to collect solid, certified reviews from your customers so your five-star business shows 5 stars online.
WE CAN’T GET REVIEWS WITHOUT YOU
Developing a strong reputation online is complex and time-consuming. Working a company reputation management strategy during day-to-day operations is nearly impossible for most business owners. We help our business get grooved into the process of going to their form each day, and entering the emails they have collected from clients that day.
Many of our clients are franchises or small chains that need their local stores to get reviews. They employ our services, so that our account manager can be responsible for communicating with your people, grooving them in on the process, and ensuring it stays on track. Be sure to contact us to discuss your franchise or multiple store review strategy.